We promise customers a quality guarantee period of more than 90 days. During this period, if customers have any doubts about the quality of any goods we sell, please follow our RMA return process to ensure that we can provide you with the most timely solution. Program.

    If you have questions about the quality of the goods we supply, please contact the appropriate sales representative as soon as possible and provide the following necessary documents:
    1. Sales invoice and packing list, so that we can call the detailed information of the customer's doubtful goods in the quality control database as soon as possible.
    2. Please send the quality inspection report by email or fax, so that we can immediately contact relevant manufacturers to consult quality problems and eliminate potential risks.
    We promise to provide active countermeasures and solution processes/solutions within 24 hours of receiving the customer's RMA application
    For sample testing, we need customers to provide samples of products with questionable quality, and submit them to the original factory or a third-party authoritative testing agency for detailed testing and analysis to find the root cause of quality problems, so as to more effectively deal with quality risks.
    If it is confirmed that the quality of the goods is defective, we promise that the customer will recall the goods in full and bear all the transportation costs.

Customers can also communicate with the corresponding sales to obtain the RMA application form, fill it out and send it back, so that we can grasp the detailed return information as soon as possible, and follow up to solve the quality problem in time.

As an excellent independent distributor of electronic components, we will record all return/inspection processes in detail, implement the relevant "non-conformity report" and "corrective and preventive action report" processes, and file internal control documents to prevent similar accidents from happening again.